Introducing CitNOW Conversations, our brand-new solution delivering seamless, multi-channel, two-way, customer communication in both your sales and aftersales environment.

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CitNOW Triage now available

Unveiling our newest digital transformation tool: CitNOW Triage! 🔍

CitNOW Triage, our new pre-diagnostic customer communication platform, saves you time and money in ramp utilisation, enables you to order parts in advance, increase your first-time fix rates (lower return to workshop numbers) and increase your customer satisfaction scores.

Here’s what sets it apart:

✔️Customer image and video capture
✔️Customer questionnaire
✔️Custom and standard communication templates
✔️Retailer branding
✔️Customer activity notifications

Cost saving, efficient and fully automated – ensure faster vehicle issue resolution with zero manual effort. For more information on CitNOW Triage visit the CitNOW website or contact us at help@citnow.com